Unless you are someone who likes to stay glued to your mobile screen or bury your nose in a book while waiting at the airport, it will be pretty difficult for you to look away from the exciting world of Cochin Duty Free. The chance to get hold of your favourite products at the best prices is hard to resist and we know that. Just walk into the shop and pick your favourite products.
Well, this was all about customers who have time to spend at the airport, walking around our shop and selecting the product of their choice. But what about those who are on a last-minute shopping spree? We have a solution for it too!
Cochin Duty Free has introduced a pre-order facility at its arrival shop at Cochin International Airport to make airport shopping easier and more convenient. Customers can select and order their products on www.cochindutyfree.com, well in advance.
With the pre-order facility, customers can browse through hundreds of Duty Free products from anywhere anytime. Our staff will get your items ready for pick up by the time the customer arrives at the airport. They can make payments and collect the items from the special counter at the arrival store.
Pre-order can be placed no earlier than 7 days and no later than 24 hours prior to arrival.
Here is a step-by-step guide on how to use the pre-order facility.
Step 1: Visit www.cochindutyfree.com
Step 2: Browse products, offers and prices
Step 3: Select products you want to purchase by clicking the ‘Add to Cart’ button
Step 4: Once you have completed shopping, go to the cart and click on ‘Proceed to Check Out’
Step 5: While checking out, fill in your credentials and flight information
Step 6: After placing your order successfully, you will receive a confirmation email.
Step 7: Following this, you’ll receive another mail, reconfirming your order
Step 8: Complete your transaction by making payments at the store
Step 9: Collect your order from the counter
Live Chat Facility
Got some queries or facing some issues? Chat live with our team on www.cochindutyfree.com and get all your queries answered instantly.
The chat facility is open 24×7. All we need to do is to open the website and click on the ‘Chat with Us’ window on the bottom right. A pop-up will appear where we can type in our credentials along with the query. We can ask the support team about anything related to Cochin Duty Free products and services like general product information, pre-order facility, offers, product availability, mode of payment, purchase limit, availability of shopping assistance or baggage limit etc.
Have a happy shopping!